PRIVACY POLICY

Use of your personal data

The company responsible for this privacy policy and monitoring of your data is Hostel Krauze OY, registered in Finland. Registration number is 2703448-9.

We are committed to protecting your information and believe that you have a right to know how we will use it. This privacy policy sets out the data protection principles that we adhere to in relation to our relationship with customers – people who have placed or would like to place an order for goods presented on the website https://etnagourmet.com

You can always find the latest version of this privacy policy on our website. The current version of the policy is effective from May 01, 2021.

Your rights

We strive to protect user and customer privacy and use communications in accordance with privacy practices to preserve and protect information. The information is used only to provide the service, as well as to improve and guarantee its quality.

You have the right to receive a copy of your personal data and ask us to correct or delete your data when they are no longer needed for further use of the online store. You must contact us by email to exercise these rights.

Please note that we do not collect or store your payment card details: card payments are processed by our payment service provider: Stripe Payments UK Ltd.

How We Use Your Personal Information

We use your personal information to:

• Process and deliver the orders.

• Facilitate the use of the service and ensure the security of the service

• Improve the quality of customer service, for example, by recommending products that you last viewed

• Placement of goods of interest to the user in marketing.

• Client service

• Develop the e-commerce and improve the quality of service

• Track the accrual of points for the loyalty program

How We Collect Personal Information

We collect personal information from you when you provide it to us by placing an order or leaving a review.

We never share your personal data with third parties for marketing purposes.

The security of your data

We protect your personal data by storing it in your personal account in an electronic format.

All payments are securely processed by our payment service provider and no card data is processed or stored at Hostel Krauze OY offices.

Local storage (Cookies)

If you use the Favorites feature on our website, we will save your preferred properties for future use using Local Storage technology. Local storage is a new cookie-like technology that is used for the same purposes as cookies to improve the user experience on our website.

We use Google Analytics to track general information about user behavior on our website. We collect this information to understand our customers better and to improve the content of our website. Individual users are not identified and only very general user data is collected.

The client must agree to these terms in order to use the website https://etnagourmet.com

Contact Information:

Hostel Krauze Oy

VAT #: 2703448-9
55910 Imatra
gourmet.etna@gmail.com